Returns & Exchanges
Return Policy
- PLEASE CONTACT US BEFORE INITIATING A RETURN/EXCHANGE! Email us at: lotusinoctober@gmail.com
- Return must be initiated and in the mail within 21 days of receiving your package.
- Clothing must be in selling condition meaning new, unused and unworn with no stains or odors and tags included to be eligible for returns.
- Final sale items include bodysuits, gift cards and sale items.
- Original shipping fees are non-refundable
- Refund will be initiated after return is received. Please allow 5-7 business days after return is received for refund to show in your bank or on your credit card.
Exchange Policy
- Items can be exchanged for either different size or different color of the same product only.
*If you have any further questions please contact us through our contact page*