Returns & Exchanges

Return Policy

• PLEASE CONTACT US BEFORE INITIATING A RETURN/EXCHANGE! Email us at: lotusinoctober@gmail.com
• Return must be initiated and in the mail within 21 days of receiving your package.
• Clothing must be in selling condition meaning new, unused and unworn with no stains or odors and tags included to be eligible for returns.
• Final sale items include bodysuits, gift cards and sale/discounted items.
• Original shipping fees are non-refundable
• Refund will be initiated after return is received. Please allow 5-7 business days after return is received for refund to show in your bank or on your credit card. 

Exchange Policy

• Items can be exchanged for either different size or different color of the same product only.

*If you have any further questions please contact us through our contact page*